Privacy notice

Request a call or call 07451 263393

This notice explains what happens to information you give Augusta Probate, and what happens when you simply read the site.

This site sets cookies only if you allow it. When you first arrive, a banner asks whether Google Analytics may use cookies. Until you say yes, nothing on this site sets a cookie: we still count page views and page speed, but without cookies and without identifying anyone, and nothing here tracks you across other websites. If you say yes, Google sets its analytics cookies and nothing else changes. You can change your answer at any time with the “Cookie choices” button in the footer of every page.

What do we collect when you just read the site?

Nothing that identifies you.

We count page views with Vercel Web Analytics, and page loading speed with Vercel Speed Insights. Both are cookieless, store no personal data, and do not follow visitors between sites. Between them they record aggregate counts: which pages were viewed, which site sent you here, roughly which country the request came from, and how quickly pages appeared. None of that can be traced back to an individual.

We also use Google Analytics, and until you allow cookies it runs with every storage permission switched off. That is not a setting we leave to chance: the page tells Google to deny analytics and advertising storage before Google’s own code is even requested, so no _ga cookie is written, nothing is kept on your device, and you are not recognised on a later visit or on any other site. What Google does receive is the page you are on and your IP address, and it reports our traffic as aggregate estimates rather than as identified visits.

If you press “Allow” on the cookie banner, Google is permitted to store analytics cookies, and from then on it can tell a returning visitor from a new one and count how many pages one person reads in a visit. Advertising storage stays switched off whatever you choose; we do not advertise and Google is not allowed to use your visits here for advertising.

If you would rather Google received nothing at all, a tracker blocker or your browser’s “do not track” setting will stop the request, and the site works exactly the same without it.

Which cookies does this site set?

None, unless you have allowed analytics cookies. If you have, Google Analytics sets two:

Cookie What it does How long it lasts
_ga Holds a random identifier so Google can recognise this browser on a later visit Two years
_ga_ followed by our property ID Keeps the current visit together as one session Two years

Your answer to the banner is remembered in your browser’s own storage rather than in a cookie, so declining does not set the thing you declined. To change it, press “Cookie choices” in the footer. If you withdraw consent, the site expires the Google cookies it can see as well as stopping new ones.

Our hosting provider also keeps standard request logs, which include IP addresses, for security and diagnostics.

What do we collect when you make an enquiry?

Only what you type into the form, plus a small amount of context about where the enquiry came from.

You give us:

  • The property postcode
  • Your name
  • A phone number or an email address, whichever you prefer. You do not need to give both
  • Optionally: whether there is a date the property needs to be sold by
  • Optionally: anything else you choose to tell us in the free-text box

We also record which page the enquiry came from, the referring page, and your browser’s user-agent string, so that we can make sense of the enquiry when we call you back.

We do not ask for, and you should not send us, financial details, bank information or copies of identity documents through this form.

What do we collect if you ask for updates?

Your email address, and nothing else.

There is a form on probate property updates and on the guides page that asks to email you when something changes that an executor or a beneficiary would have to act on. If you use it we record the address, the page you signed up from, and the date.

We use it for those updates and for nothing else. We do not sell it, we do not pass it to anyone outside the processors named below, and we do not use it to market anything. You can stop at any time by replying to any of the emails, and we will delete the address.

Asking for updates does not ask us to call you. If you also want a call, that is the enquiry form, and it is a separate thing.

Why are we allowed to process it?

For responding to an enquiry you have chosen to send us, our lawful basis is legitimate interests. You have asked us to get in touch about a property, and replying is what you are expecting.

For the update emails our lawful basis is consent, and the consent is the act of submitting that form. That is why the form does one thing and says on it what will be sent: consent has to be specific and informed, and it cannot be bundled with anything else. Withdrawing it is a reply to any of the emails.

To be confirmed before launch. A legitimate interests assessment must be completed and kept on file, and the basis for the acknowledgement email confirmed. See §13.2.

Who else handles your information?

We use the following processors. Each one is named because you are entitled to know where your information goes.

Processor What they do Where
Vercel Hosts the site, runs the enquiry form, keeps request logs, and counts page views and page speed. Both are cookieless and neither identifies you Enquiry processing pinned to London (lhr1)
Mailjet Sends the notification to us and the acknowledgement to you, and holds the list of addresses that have asked for updates EU
Google Analytics Counts visits. Sets no cookie until you allow it on the banner, and advertising storage stays off either way. Google receives your IP address and the page you are on Global

To be confirmed before launch. Data processing agreements with Vercel and Mailjet must be confirmed and the postcode-lookup vendor named once chosen. See §13.2.

We do not sell your information, and we do not share it for advertising.

How long do we keep it?

To be confirmed before launch. §13.2 requires a stated retention period with automated deletion, not “indefinitely”. This section must state a specific period before this page goes live.

What can you ask us to do?

You have the right to ask for a copy of the information we hold about you, to have it corrected, to have it erased, and to object to us processing it. You can also complain to the Information Commissioner’s Office at ico.org.uk.

To make any of those requests, contact us using the details below and we will respond within one month.

To be confirmed before launch. §13.2 requires a named owner for data subject requests.

How do you contact us about this notice?

Email or call us using the details in the footer of this page. If you would rather write, our address is below.

The data controller for the information described in this notice is Augusta Probate Limited, a company registered in England and Wales under company number 17167349, whose registered and trading address is 51 Harley Street, London, England, W1G 8QQ.

Email info@augustaprobate.co.uk or call 07451 263393.