Privacy Policy and Cookie Policy

Website: https://augustaprobate.uk
Business Name: Augusta Probate
Location: United Kingdom
Last updated: 01/06/2026

Augusta Probate respects your privacy and is committed to protecting your personal information. This Privacy Policy and Cookie Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a contact form, interact with embedded content, or use our services.

This policy also explains how we use cookies, analytics tools, and third-party embedded content such as YouTube and Vimeo videos.

1. Who We Are

Augusta Probate is a business based in the United Kingdom.

Our website address is:

https://augustaprobate.uk

For privacy-related queries, please contact us at:

Email: [Insert Business Email Address]
Phone: [Insert Business Phone Number]
Address: [Insert Business Address, if applicable]

2. Information We Collect

We may collect and process personal information when you use our website or contact us.

2.1 Information You Provide to Us

When you submit a contact form on our website, we may collect the following information:

  • First name
  • Last name
  • Email address
  • Phone number
  • Any other information you choose to include in your message

2.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referral source
  • General website usage information
  • Approximate location based on technical information

3. How We Use Your Information

We may use your personal information to:

  • Respond to your enquiries
  • Contact you about your request
  • Provide information about our services
  • Manage and improve our website
  • Monitor website performance
  • Understand how visitors use our website
  • Maintain website security
  • Keep records of enquiries and communications
  • Comply with legal or regulatory obligations

We do not sell your personal information.

4. Lawful Basis for Processing Personal Information

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on one or more of the following lawful bases:

4.1 Consent

We may process your personal information where you have given us consent, such as when you submit a contact form or agree to non-essential cookies.

4.2 Legitimate Interests

We may process your personal information where it is necessary for our legitimate business interests, provided your rights and interests do not override those interests.

This may include responding to enquiries, managing our website, improving our services, and maintaining website security.

4.3 Legal Obligation

We may process your personal information where we are required to do so by law.

5. Contact Forms

When you submit a contact form on our website, the information you provide is used to respond to your enquiry.

The personal information collected through our contact forms may include your first name, last name, email address, and phone number.

We may retain a record of your enquiry for administrative, customer service, legal, or business purposes.

Please do not submit sensitive personal information through our contact forms unless it is necessary for your enquiry.

6. Google Analytics

Our website uses Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as:

  • Pages visited
  • Time spent on pages
  • Browser and device information
  • Approximate location
  • Referral source
  • Website interactions

This information helps us monitor website performance, understand visitor behaviour, and improve the website experience.

Google may process this information in accordance with its own privacy policy and terms.

Where required, Google Analytics cookies should only be used after you have given consent through our cookie banner or cookie settings.

7. Embedded Videos from YouTube and Vimeo

Our website may include embedded videos from third-party platforms such as YouTube and Vimeo.

When you view or interact with embedded videos, these third-party providers may collect information about you. This may include:

  • IP address
  • Device and browser information
  • Video viewing activity
  • Cookie identifiers
  • Interaction data

These third-party services may use cookies or similar technologies in accordance with their own privacy and cookie policies.

We are not responsible for the privacy practices of YouTube, Vimeo, or other third-party providers.

8. Cookie Policy

This Cookie Policy explains how Augusta Probate uses cookies and similar technologies on our website.

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, remember preferences, and provide website owners with information about how visitors use the site.

The UK Information Commissioner’s Office explains that websites must give clear information about cookies and obtain consent for non-essential cookies. Essential cookies may be used without consent where they are necessary to provide the online service requested by the user.

9. Types of Cookies We Use

Our website may use the following types of cookies:

9.1 Essential Cookies

Essential cookies are necessary for the website to function properly.

These cookies may be used for:

  • Website security
  • Page navigation
  • Form functionality
  • Cookie consent preferences
  • Basic website operation

Essential cookies cannot usually be switched off through our website, as the site may not work correctly without them.

9.2 Analytics Cookies

Analytics cookies help us understand how visitors use our website.

We use Google Analytics to collect website usage information, such as pages visited, time spent on the site, and how visitors found the website.

Analytics cookies are non-essential cookies and should only be used where you have given consent.

9.3 Third-Party Video Cookies

Our website may include embedded videos from YouTube and/or Vimeo.

These services may place cookies or use similar technologies when you load, view, or interact with video content.

Third-party video cookies may be used to:

  • Play embedded videos
  • Remember video preferences
  • Measure video performance
  • Track interactions with video content
  • Provide related content or features

These cookies are controlled by the relevant third-party provider.

9.4 Security and Performance Cookies

We may use cookies or similar technologies to help keep the website secure, detect technical issues, and improve website performance.

10. Why We Use Cookies

We use cookies and similar technologies to:

  • Make our website work correctly
  • Keep the website secure
  • Improve website performance
  • Understand how visitors use the website
  • Improve the user experience
  • Display embedded video content
  • Remember cookie preferences

11. Managing Cookies

When you first visit our website, you may be shown a cookie banner or cookie settings option.

You can choose to accept or reject non-essential cookies, including analytics and third-party video cookies.

You can also manage or delete cookies through your browser settings. Most browsers allow you to:

  • View cookies stored on your device
  • Delete cookies
  • Block cookies
  • Block third-party cookies
  • Set preferences for individual websites

Please note that blocking some cookies may affect how the website works.

12. Third-Party Services

We may use third-party service providers to help operate our website and provide our services.

These may include:

  • Website hosting providers
  • Website maintenance providers
  • Analytics providers, such as Google Analytics
  • Video providers, such as YouTube and Vimeo
  • Email or communication service providers
  • Professional advisers
  • Legal or regulatory authorities, where required by law

We only share personal information where necessary and appropriate.

13. International Transfers

Some third-party service providers, including Google, YouTube, and Vimeo, may process personal information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards should be used in accordance with applicable UK data protection law.

14. How Long We Keep Your Information

We only keep personal information for as long as necessary for the purpose it was collected.

Contact form enquiries may be kept for as long as needed to respond to your enquiry, maintain business records, deal with follow-up communication, comply with legal obligations, or resolve disputes.

Analytics information may be retained according to the retention settings used in Google Analytics.

15. How We Protect Your Information

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

16. Your Data Protection Rights

Under UK data protection law, you have rights in relation to your personal information.

These rights may include:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to object to certain types of processing
  • The right to request restriction of processing
  • The right to withdraw consent where processing is based on consent
  • The right to request transfer of your personal information
  • The right to complain to the Information Commissioner’s Office

To exercise your rights, please contact us using the details provided in this policy.

17. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office, which is the UK’s independent authority for data protection matters.

18. Links to Other Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reading the privacy policies of any external websites you visit.

19. Changes to This Privacy Policy and Cookie Policy

We may update this Privacy Policy and Cookie Policy from time to time.

Any updates will be posted on this page with a revised “Last updated” date.